Frequently asked questions about eSIMs

What is the Purpose of an eSIM?

An eSIM is a virtual version of a traditional SIM card, designed to connect your device to a mobile network. It enables you to make calls, send texts, and access mobile data without needing to insert a physical card. Simply purchase an eSIM plan from a provider, activate it, and you're ready to go. With Eysim, the eSIM is specifically designed for data-only internet, ensuring you can stay online seamlessly while traveling abroad.

How do I get an eSIM?

Getting an eSIM is simple. All you need to do is purchase an eSIM plan from a provider. Once the purchase is complete, you’ll typically receive a QR code or setup instructions via email. Scan the QR code with your device, follow the activation steps, and your eSIM will be ready to use.

With Eysim, you can quickly buy a data-only plan for your travel destination and stay connected effortlessly.

Is an eSIM Better Than a Physical SIM Card?

An eSIM offers several advantages over a traditional SIM card:

  • Convenience: No need to handle physical cards; activate and switch plans digitally.
  • Flexibility: Use multiple carriers or data plans on a single device without swapping cards.
  • Travel-Friendly: Easily add a data plan for international travel without changing your primary SIM.
  • Durability: Built into your device, so there’s no risk of losing or damaging it.
  • Environmentally Friendly: Reduces waste from plastic SIM cards and packaging.

While eSIMs excel in these areas, traditional SIM cards remain useful for older devices or areas where eSIM support is limited. For travelers, Eysim’s data-only eSIM plans make staying connected abroad simpler and more affordable.

Why should I consider an eSIM?

An eSIM offers unmatched convenience and flexibility, making it an excellent choice for modern connectivity. Here’s why you might want one:

  • Seamless Travel: Add a local or international data plan without swapping SIM cards, perfect for staying online abroad.
  • Multi-Carrier Support: Use multiple carriers or phone numbers on a single device for work, travel, or personal use.
  • Instant Activation: Skip the wait for a physical SIM and activate your plan digitally within minutes.
  • No Risk of Loss: Built directly into your phone, an eSIM can’t be misplaced, stolen, or damaged.
  • Eco-Friendly: Helps reduce plastic waste by eliminating the need for physical cards.

With Eysim, you can easily stay connected on your travels with data-only plans designed to work seamlessly in your destination country.

Is an eSIM safer than a SIM?

Yes, in some ways. A physical SIM card can be damaged, lost, or stolen — especially if you’re swapping out cards on your travels. eSIMs are electronic and built into your device, so you can’t damage or lose them. They can’t be stolen either (unless you’re really unlucky and someone steals your device).

Does an eSIM Provide a Phone Number?

It depends on the type of eSIM plan you choose. Some eSIMs come with a phone number, allowing you to make calls, send texts, and use mobile data, just like a traditional SIM card. However, data-only eSIMs, like those offered by Eysim, are specifically designed for internet use. These eSIMs do not provide a phone number and are perfect for travelers who only need mobile data to stay online abroad.

Do I need internet connection for an eSIM?

Yes, an eSIM functions without an active internet connection once it’s set up. After activation, your eSIM connects directly to the mobile network of your carrier or provider, enabling calls, texts, and data usage (depending on the plan).

However, downloading and activating an eSIM profile typically requires an internet connection, such as Wi-Fi. With Eysim, you can activate your data-only eSIM before your trip or when you have access to Wi-Fi, ensuring seamless connectivity upon arrival at your destination.

Can I Make Calls or Send SMS with Eysim Plans?

Can I Make Calls or Send SMS with Eysim Plans?

No, Eysim plans are designed as data-only plans, which means they do not support traditional phone calls or SMS messaging. These plans are ideal for staying connected to the internet while traveling abroad, allowing you to browse, use apps, and stay in touch via internet-based services like WhatsApp, FaceTime, Skype, or iMessage.

If you need to make calls or send texts, we recommend using these apps or retaining a separate plan for those features.

Can I Keep My WhatsApp Number with an eSIM?

Yes, you can keep your WhatsApp number with an eSIM, as long as the number is linked to your existing phone number (either on your physical SIM or eSIM). The Eysim eSIM is a data-only plan, meaning it provides internet access for apps like WhatsApp, but it does not affect your existing phone number or WhatsApp account.

You don’t need to worry about losing your WhatsApp number, as long as that number remains active on your original SIM or eSIM for use.

Do I need to enable data roaming on my device?

Yes, when using an eSIM, especially for international travel, you may need to enable data roaming on your device to ensure that the eSIM data plan works correctly.

Additionally, make sure that only the eSIM mobile data is turned on, and turn off the mobile data for your old SIM (if you don't want to use it). This will ensure that your device uses the data from the eSIM plan, preventing any unwanted charges from your previous SIM.

When Will I Receive My eSIM?

With Eysim, you’ll receive your eSIM almost instantly after purchase. Once your order is confirmed, an email will be sent to you with all the necessary details, including a QR code for activation and a link to track your data usage. This ensures you can set up your eSIM right away and be ready to stay connected on your trip.